We tag every company profile based on location, industry, and job/internship types offered. Pick a keyword below to find similar employers:
Last night it thundered and poured like crazy, which caused my Internet to go out. That was definitely a problem, because what’s there to do on a rainy Saturday night besides surf the Interwebs? After rebooting my router multiple times failed to work, I gave Time Warner Cable a call. Luckily a lovely Technical Support Specialist was able to help get my Internet up and kicking again, therefore allowing me to carry on my fabulous evening plans. A Technical Support Specialist helps customers troubleshoot when they encounter problems with a technology.
A Technical Support Specialist deals with troubleshooting and problem solving for customers (or their own company’s staff) by using specialized knowledge for using a technology. Companies often provide tech support to users of their products like mobile phones, televisions, computers, or software products. Rather than providing training or customization, Technical Support Specialists focus on helping users solve specific problems with a product via telephone, email, or online forums.
While a typical day for a Technical Support Specialist may vary, it generally includes some of these tasks:
A Technical Support Specialist makes between $26,094 – $63,935 per year on average. From there you might consider advancing to be a System Administrator, Computer/Network ($32,941-$76,543 on average per year), a Information Technology Manager ($42,229-$125,188 on average per year), or a Network Administrator, IT ($30,992-$70,429 on average per year).
Here are some great locations for technical support specialists:
To be a Technical Support Specialist you might need a bachelor’s degree in computer science, but there are places where you could also get by without it. More importantly you need to have excellent database management and computer skills. You’ll also need solid communication, written, and customer support skills. And it’s helpful to learn about web technologies, browser-based software, Microsoft Excel, XML, and HTTP/FTP.
If technical support still sounds like your cup of tea, here are a few things you should do to get started.
|Store Design Internship-Fall 2014||Philadelphia, PA|
|Web Graphics Internship-Fall 2014||Philadelphia, PA|
|International Merchandising Internship-Fall 2014||Moorestown, NJ|
|Merchandising Internship-Fall 2014 (A Pea in the Pod, Motherhood Maternity)||Moorestown, NJ|
|Assistant Buyer-Motherhood Maternity||Philadelphia, PA|
|Smartphone, Tablet, and Game Repair Technician (Sub Contractor)||Greenville, NC|
|Restaurant Assistant Managers and Supervisors- OPENING 50 NEW RESTAURANTS!||Needham, MA|
|Account Executive - HCM - PeopleAnswers (CO/AZ territory)||United States|
|Account Executive - PeopleAnswers (HCM) - Healthcare Vertical||United States|
|Account Executive - Public Sector - HCM (PeopleAnswers)||United States|
|Account Executive - HCM - PeopleAnswers (DC/VA/W.VA/DE)||Remote|
|'15 Summer - Operations - Quality Intern including Software Test and/or Hardware Test - Paid Internship||Danville, IL|
|'15 Summer - Operations - I.T./ Industrial / Manuf Engineering "SIT" System Integration Test Intern Paid Internships||Danville, IL|
|15 Summer - Graphic Design / Multimedia / Art Paid Internship||Danville, IL|
|15 Summer - I.T. Computer Networking I.T. Paid Internship||Danville, IL|
|'15 Summer Intern - Sales & Marketing Paid Internship||Danville, IL|
|Wireless Retail Sales Store Leader-Sprint Wireless-Daly City||Daly City, CA|
|Wireless Retail Sales Store Leader-Spanish/English Bilingual-Sprint Wireless-Kennewick||Kennewick, WA|
|HIS Coding Manager / St Vincent's Medical Center / FT Days||Bridgeport, CT|
|Nurse Practitioner or Physician Assistant, Cardiac Surgery ICU Job||Baltimore, MD|
|Nurse Practitioner or Physician Assistant, Lung Rescue Unit Job||Baltimore, MD|
Check out the latest job and internship postings in technical support.jobs by