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Posted by Willy Franzen on August 3, 2011. Positions below updated every five minutes.
|Menu Engineer||Cleveland, OH|
I’ve never liked ordering food over the phone (maybe that’s what growing up as a fat kid does to you). When I discovered that you could order food online, I was pretty psyched (even though I was no longer a fat kid). I even remember my first online food order–it was during my Freshman year at Cornell and CampusFood.com launched on our campus by offering a $10 credit for your first order. It still seems that most online ordering goes through third-party sites like GrubHub. However a company called ONOSYS is trying to change that. They’re based in Cleveland, OH, and they provide software platforms for restaurants to offer their own online ordering, mobile ordering, transaction-based marketing, and management services. This allows restaurants to own their relationships with customers instead of having to go through a third-party every time they receive an order.
ONOSYS has more than “75 restaurant chains throughout North America & Europe” using their solution. You can check their client list here. They serve some big names including Applebee’s, Papa John’s, Panera Bread, and a whole bunch of more regional names. It makes sense that restaurants would want to have their own online ordering platform, but it would be kind of silly (and expensive) for each of them to build out their own proprietary software. ONOSYS offers affordable (there is a fixed fee and no transaction fee), customized solutions that offer everything the restaurants want while also increasing the average check size by 25%. That means that there’s a good chance that ONOSYS pays for itself. If you’re interested in helping restaurants better serve their customers through technology, then it’s time to take a look at ONOSYS’s Jobs page. Right now they have two seemingly entry level positions: Technical Support/Assistant Position w/ SQL Experience and Client Support Specialist. Both jobs look great, and I hear you might get a pair of orange Converse All-Stars if you land a job with them.
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Do you mind ordering food over the phone?