Careers in Community Management

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Looking for an entry level job or internship in community management? Here's an overview of how to approach the search and a list of companies that might have entry level and internship opportunities that will interest you.

See companies with community management careers or search the latest community management jobs and internships.

I’ve always been bad at generating ideas for presents. But with the help of Etsy’s gift recommender, which gives you gift ideas based on each of your Facebook friends’ interests, I found a Sarah Palin flask. As odd as that flask sounds, it was the perfect gift. Etsy is all about connecting people with great hand-crafted local art while simultaneously helping small businesses grow. Rather than just being a marketplace, it brands itself as a community of artists, creators, collectors, thinkers, and doers. As such they encourage people to meet up in person by attending workshops, connecting online for learning labs, and joining forum threads to discuss business, crafts, and more. The person in charge of fostering this sense of community between their millions of sellers and buyers is a Community Manager.

Community Management Entry Level Jobs and Internships

Photo Credit: Flickr user handmadecrafts2007

Community Management Career Guide Overview

  1. What a Community Manager Does
  2. A Typical Day in Community Management
  3. Salary and Career Progression for a Community Manager
  4. Best Locations for Community Management
  5. Pros and Cons: Being a Community Manager
  6. What You Need to Know for a Career in Community Management
  7. Community Management Resources
  8. Careers Related to Community Management
  9. Companies with Jobs and Internships in Community Management

What a Community Manager Does

A Community Manager fosters a sense of community by building close relationships with, and between, a company or brand’s customers. Basically a Community Manager strives to create a virtual world that all the key players in an industry want to take part in. They do this by synthesizing conversations, facilitating discussion, curating and creating content, and pushing the community to evolve. Community Managers play an important role in involving a large number of people in innovation, collaboration, evangelism, and loyalty for a company or product.

A Typical Day in Community Management

While a typical day for a Community Manager varies, these are some of the tasks you might encounter:

Salary and Career Ladders for a Community Manager

The great news is that demand for this position is continuing to grow. Currently the average yearly salary for a Community Manager is $57,000. With this role you have the opportunity to work for an agency or for a brand. As you grow, you might take on a more senior role or switch between agencies or brands. You could also become a Social Media Manager ($25,000-$70,000), Program Manager (average $113,000), or even Community Director ($33,000-$94,000).

Best Locations for a Community Manager

Pros and cons to being a Community Manager

Pros
Cons

What You Need to Know for a Career in Community Management

To be a Community Manager you will probably need a bachelor’s degree in journalism, marketing, advertising, business or psychology. In addition you should have great written and verbal communication skills, an understanding of marketing and online culture and trends, and the ability to speak publicly. The cool thing about community management is that there are a few ways you can get experience even before your first gig:

Community Management Resources

If community management still sounds like your cup of tea, here are a few things you should do to get started.

Required Reading

The Art of Community by Jono Bacon
The New Community Rules by Tamar Weinberg
Online Community Management for Dummies by Deborah Ng

Key Folks to Follow on Twitter

Blogs and Websites

Networking Opportunities

Careers Related to Community Management


Companies with Entry Level Jobs and Internships in Community Management



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Silicon Valley Bicycle Coalition - Silicon Valley Bicycle Coalition is a San Jose, CA based non-profit that is working to “to create a healthy community, environment, and economy through bicycling."

See the complete Silicon Valley Bicycle Coalition profile



BustedTees Logo

BustedTees - BustedTees is a New York, NY based t-shirt company that was started by the same team as CollegeHumor.

See the complete BustedTees profile


No current job openings.

Vayable Logo

Vayable - Vayable is based in SF/NYC and offers “a home for anyone looking to experience honest, local culture through experiences created and hosted by passionate local Insiders.”

See the complete Vayable profile



AptDeco Logo

AptDeco - AptDeco is a New York, NY based startup that allows you “to buy or sell furniture without the scams, hassle, or creepy people going into your apartment.”

See the complete AptDeco profile



Krash Logo

Krash - Krash is based in Boston and offers a “way for founders, entrepreneurs and innovators to rapidly build the supportive personal and professional networks they need.”

See the complete Krash profile



Hostelling International USA Logo

Hostelling International USA - Hostelling International USA is a Silver Spring, MD based "non-profit membership organization that has been serving young travelers for 79 years strong.”

See the complete Hostelling International USA profile


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Affiliate Development SpecialistSilver Spring, MD
ControllerSilver Spring, MD
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Affiliate Development SpecialistSilver Spring, MD
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Mason Zimbler - Mason Zimbler is an Austin, TX based “integrated agency rooted in the digital space” that combines “a love of creative” with a “desire for results.”

See the complete Mason Zimbler profile





Fullscreen Logo

Fullscreen - Fullscreen is a LA based agency aiming to build “the first media company for the connected generation—together, right at the intersection of tech and entertainment.”

See the complete Fullscreen profile




Groundspeak Logo

Groundspeak - Groundspeak is a Seattle, WA based company that aims “to make everyone an explorer and to put an adventure in every location.”

See the complete Groundspeak profile


No current job openings.

RocksBox Logo

RocksBox - RocksBox is a San Francisco, CA based company that lets you “experiment with different looks, discover the latest designers, and only buy the jewelry that you truly love.”

See the complete RocksBox profile


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Marketing InternSan Francisco, CA
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Aircraft Owners and Pilots Association Logo

Aircraft Owners and Pilots Association - Aircraft Owners and Pilots Association is a Frederick, MD based non-profit that “is the largest, most influential general aviation association in the world.”

See the complete Aircraft Owners and Pilots Association profile



General Assembly Logo

General Assembly - General Assembly is based in NYC and is “offering full-time immersive programs, long-form courses, and classes and workshops on the most relevant skills of the 21st century.”

See the complete General Assembly profile



Vitamix Logo

Vitamix - Vitamix is an Olmsted, OH company that is “improving the vitality of people’s lives and liberating the world from conventional food and beverage preparation boundaries.”

See the complete Vitamix profile


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Need personal chef servicesWashington, DC
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Relias Learning Logo

Relias Learning - Relias Learning is based in Cary, NC and offers “online training to senior care, health and human services, corrections, and intellectual and developmental disabilities organizations.”

See the complete Relias Learning profile



AllTrails Logo

AllTrails - AllTrails is a San Francisco, CA based startup that provides outdoor enthusiast "with the information and tools to discover top destinations near them.”

See the complete AllTrails profile


No current job openings.


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Fitocracy - Fitocracy is a New York, NY based company that aims “to make fitness a more fun, more addictive experience.”

See the complete Fitocracy profile


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Daniel's StoryNew York, NY
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FaithStreet Logo

FaithStreet - FaithStreet is a New York, NY based company that helps people find a place to worship and helps religious communities find new members and gather donations.

See the complete FaithStreet profile


No current job openings.


Causes Logo

Causes - Causes is an SF based company that wants to be the place that people go to when they want to “discover, support and organize campaigns, fundraisers, and petitions."

See the complete Causes profile


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Inbound Technical ChatBend, OR
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GiveGab Logo

GiveGab - GiveGab is an Ithaca, NY based company that has built a “social network for volunteers and volunteer managers.”

See the complete GiveGab profile


No current job openings.

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TextLinkBrokers - TextLinkBrokers is a Mesa, AZ based company that services the “needs of professional SEM agencies and individuals looking for high quality link development.”

See the complete TextLinkBrokers profile


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newBrandAnalytics Logo

newBrandAnalytics - newBrandAnalytics, a D.C. based company, has developed “a social media monitoring and online reputation management tool" to deliver operational social intelligence.

See the complete newBrandAnalytics profile


No current job openings.



Firecracker Logo

Firecracker - Firecracker is a Cambridge, MA based company that has built the “most advanced learning platform for the next generation of Physicians.”

See the complete Firecracker profile



Mirrorball Logo

Mirrorball - Mirrorball is a New York, NY based consumer engagement agency “that connects brands and people through a fusion of social media and live experience.”

See the complete Mirrorball profile


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Client Service PeopleNew York, NY
ProducerNew York, NY
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