I’ve always been bad at generating ideas for presents. But with the help of Etsy’s gift recommender, which gives you gift ideas based on each of your Facebook friends’ interests, I found a Sarah Palin flask. As odd as that flask sounds, it was the perfect gift. Etsy is all about connecting people with great hand-crafted local art while simultaneously helping small businesses grow. Rather than just being a marketplace, it brands itself as a community of artists, creators, collectors, thinkers, and doers. As such they encourage people to meet up in person by attending workshops, connecting online for learning labs, and joining forum threads to discuss business, crafts, and more. The person in charge of fostering this sense of community between their millions of sellers and buyers is a Community Manager.
Photo Credit: Flickr user handmadecrafts2007
A Community Manager fosters a sense of community by building close relationships with, and between, a company or brand’s customers. Basically a Community Manager strives to create a virtual world that all the key players in an industry want to take part in. They do this by synthesizing conversations, facilitating discussion, curating and creating content, and pushing the community to evolve. Community Managers play an important role in involving a large number of people in innovation, collaboration, evangelism, and loyalty for a company or product.
While a typical day for a Community Manager varies, these are some of the tasks you might encounter:
The great news is that demand for this position is continuing to grow. Currently the average yearly salary for a Community Manager is $57,000. With this role you have the opportunity to work for an agency or for a brand. As you grow, you might take on a more senior role or switch between agencies or brands. You could also become a Social Media Manager ($25,000-$70,000), Program Manager (average $113,000), or even Community Director ($33,000-$94,000).
To be a Community Manager you will probably need a bachelor’s degree in journalism, marketing, advertising, business or psychology. In addition you should have great written and verbal communication skills, an understanding of marketing and online culture and trends, and the ability to speak publicly. The cool thing about community management is that there are a few ways you can get experience even before your first gig:
If community management still sounds like your cup of tea, here are a few things you should do to get started.
The Art of Community by Jono Bacon
The New Community Rules by Tamar Weinberg
Online Community Management for Dummies by Deborah Ng
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|---|---|
| Account Executive | New York, NY |
| Senior Account Executive | Los Angeles, CA |
| Accounting / Contracts Coordinator | Lehi, UT |
| Field Marketing Manager | Redwood Shores, CA |
| Marketing Coordinator | Chicago, IL |
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|---|---|
| Experienced Wedding Videographer | Manchester, NH |
| Experienced Bridal Seamstress/Fitter | Herndon, VA |
| Bilingual (Japanese) Wedding Coordinator | Honolulu, HI |
| Seamstress Tailor | McKinney, TX |
| Maggiano's Little Italy - Banquet Sales Manager - Atlanta, GA (Cumberland Mall) | Atlanta, GA |
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|---|---|
| Check- in / Office Clerk- Part Time | Macon, NC |
| Senior Director, Corporate Communications | Weston, MA |
| Licensed Therapist (Intensive In Home) (Troy NC) | Troy, NC |
| Intensive In Home Lead (Therapist) Asheboro | Asheboro, NC |
| Clinical Coordinator (Therapeutic Foster Care) (Rockingham) | Rockingham, NC |
| Job Title | Location |
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| Lead Back-End Developer | Los Angeles, CA |
| Job Title | Location |
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| Software Engineer | Washington, DC |
| Senior Software Engineer | Washington, DC |
| Sales Directors | Washington, DC |
| Software Engineer | Washington, DC |
| Senior Software Engineer | Washington, DC |
| Job Title | Location |
|---|---|
| Front End Engineer | San Francisco, CA |
| System Engineer | San Francisco, CA |
| UX / Design Lead | San Francisco, CA |
| Job Title | Location |
|---|---|
| Graphic Designer | St. Louis, MO |
| Digital Media Strategist | St. Louis, MO |
| Ad Operations Specialist | New York, NY |
| Digital Ad Sales Executive | New York, NY |
| Activation Specialist | St. Louis, MO |
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| ICD-10 Coordinator (Hospital Coding Exp-Required) | Hartford, CT |
| Coder II - System Services (Telecommuter) | Vancouver, WA |
| Coder II - ICD 10 Implementation (Telecommuter) | Vancouver, WA |
| Coder II-Relief | Ketchikan, AK |
| Coder II-Temporary | Ketchikan, AK |
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|---|---|
| Operations Summer Associate | New York, NY |
| Junior Copy Writer | New York, NY |
| Digital Marketing Associate | New York, NY |
| Fulfillment Associate | New York, NY |
| Office Manager | New York, NY |
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| Senior Business Leader, Partnership Marketing Team Lead Job | Foster City, CA |
| Associate Director Healthcare Economics | Minnetonka, MN |
| Process Analyst 1/2 | North Charleston, SC |
| Test & Evaluation Engineer 1/2 | El Segundo, CA |
| Facilities Plant Engineer 3 | Auburn, WA |
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| Stylist | Palo Alto, CA |
| Austin Tennis Jobs | Austin, TX |
| Java Technical Lead | Pittsburgh, PA |
| Sr. Business Analyst | Montvale, NJ |
| Sr IT Project Manager APP 9604 | Detroit, MI |
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| Part Time Accountant | New York, NY |
| Business Development Intern | New York, NY |
| 2013 ECSE Long Term Sub Teacher, 1.0 FTE, MCEC (Dates: 10/9/13-12/20/13) | Minnetonka, MN |
| Client Consultant | New York, NY |
| Customer Support Specialist | New York, NY |
| Job Title | Location |
|---|---|
| Junior Brand Strategist | New York, NY |
| Sales Intern | New York, NY |
| Sales Intern | New York, NY |
| Account Manager | New York, NY |
| Account Manager | New York, NY |
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| Digital Marketing Manager | San Francisco, CA |
| Mobile Engineer | San Francisco, CA |
| Software Engineer | San Francisco, CA |
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|---|---|
| Social Media Community Manager | Los Angeles, CA |
| Social Media Marketing Internship | Los Angeles, CA |
| Senior/Lead ASP.Net Developer | Bellevue, WA |
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| Paid Internship Program | New York, NY |
| Android Developer (NYC) | New York, NY |
| Community Support Manager | New York, NY |
| QA Paid Internship | New York, NY |
| Django / Python Developers Wanted, We’re a Rapidly-Growing Online Video Company | New York, NY |
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| Senior Director, Brand Marketing | New York, NY |
| Packaging Operator | Twin Falls, ID |
| Quality Process and Methods Analyst | Norwich, NY |
| Trade Events Assistant | Charlotte, NC |
| ERP Application Project Manager | New York, NY |
| Job Title | Location |
|---|---|
| Sr Front End Developer HTML5 Job | San Francisco, CA |
| Live-in or Live-out, Full time position Nanny Job in Suwanee | Suwanee, GA |
| Baker | Fort Myers, FL |
| Interactive Producer | San Francisco, CA |
| Senior Developer | San Francisco, CA |
| Job Title | Location |
|---|---|
| Associate Director, Research and Insights | Chicago, IL |
| Senior Reporter | New York, NY |
| Media Marketing Specialist | San Jose, CA |
| Writer / Analyst, Mobile Marketing Trends in Retail | New York, NY |
| Category Marketing Associate Job | New York, NY |
| Job Title | Location |
|---|---|
| Development Intern | Seattle, WA |
| Social Media Intern | Seattle, WA |
| Global Program Research Intern | Seattle, WA |
| Student Processing Volunteer | United States |
| Education Fund Director | Seattle, WA |
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| Controls & PLC Technician | Carlstadt, NJ |
| Federal - PeopleSoft Developer - Ft. Meade, MD+ | Fort Meade, MD |
| Electro Mechanic with 5+ Years of Experience | Carlstadt, NJ |
| Director of Business Developement | New York, NY |
| MBA Internship | Bentonville, AR |
| Job Title | Location |
|---|---|
| Community Builder (Research and Networking) | Austin, TX |
| Community Manager - Member Experience Specialist | Austin, TX |
| Senior Visual Designer | Austin, TX |
| Vice President, Marketing | Austin, TX |
| Community Manager - Moderator | Austin, TX |
| Job Title | Location |
|---|---|
| OUT-BOUND Call Appointment Setter With Seniors | Salt Lake City, UT |
| Senior Accountant | New York, NY |
| Pediatrician - (Pediatrics - Peds - Pedi) Locum Tenens | Stone Mountain, GA |
| Senior Associate, BC (Sr. Business Analyst) | Los Angeles, CA |
| Sports Media Network - Multimedia Editor International Production | Bristol, CT |
| Job Title | Location |
|---|---|
| Medical Support Assistant (Emergency) | Washington, DC |
| Research Intern | Washington, DC |
| Operations Intern | New York, NY |
| Salesforce Administration Intern | New York, NY |
| Online Community Intern | New York, NY |
| Job Title | Location |
|---|---|
| Passionate and enthusiastic client services team member | Palo Alto, CA |
| Job Title | Location |
|---|---|
| Tax Senior or Tax Manager (Real Estate Industry) | Columbus, OH |
| Technical Editor | Houston, TX |
| Senior Account Executive | Los Angeles, CA |
| Digital Producer - Intern to Hire! | Austin, TX |
| Head Teller | Chatham, MA |
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| Sr. Facilities Coordinator Job | Highlands Ranch, CO |
| Senior Software Engineering Manager | Sunnyvale, CA |
| Environmental Engineer | Port Lavaca, TX |
| Accountant I | Longmont, CO |
| Environmental Air Quality Specialist/Project Manager- Houston,TX | Houston, TX |
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| Digital Strategy Intern - Summer 2013 Term | Washington, DC |
| Instructional Technologist | Princeton, NJ |
| Graduate Assistant, USM Ithaka Project | College Park, MD |
| STUDENT: Multimedia Production Intern | Lexington, KY |
| Social Media Manager | San Francisco, CA |
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| LTC SOCIAL WORKER BSW | Homer, AK |
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| Patient Care Coordinator, RN | Kokomo, IN |
| RN, ICU - Telemedicine (experienced) Job | Baltimore, MD |
| Senior Applied Research Analyst | Franklin, TN |
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| Editorial Intern (Fall) | New York, NY |
| Associate Editor | New York, NY |
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|---|---|
| Senior Buyer - Footwear | New York, NY |
| Planner | New York, NY |
| Senior IT Analyst - Executive Support | New York, NY |
| Manager of CRM & Loyalty Programs | New York, NY |
| Assistant Store Manager - DC/VA/MD Area | Washington, DC |
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|---|---|
| Ongoing Internships (Undergrad, Grad, MBA, MD, JD, PhD) | Palo Alto, CA |
| Business Development Lead | Palo Alto, CA |
| Data & Growth Lead | Palo Alto, CA |
| Maverick Copywriter / Editor | Palo Alto, CA |
| Marketing Lead | Palo Alto, CA |
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|---|---|
| Marketing Internship | San Francisco, CA |
| Software Engineer | San Francisco, CA |
| Digital Marketer | San Francisco, CA |
| Director of Inbound Marketing | San Francisco, CA |
| Insurance Advisor | California |
Check out the latest job and internship postings in community management.
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