It took Justin Bieber only 22 minutes to sell out Madison Square Garden. In my humble opinion, this feat was the result of a combination of things including:
- his hair
- his very personal connection with his fans developed over social media
Because there was no clear channel or precedence for Justin to expose the world to his music when he got started, he had to be creative. So he strove to connect directly with fans. He shared videos of jam sessions on Youtube and engaged with people on Twitter, replying to their questions and doing status updates about where he was going to be. By creating a strong presence for himself across many social media sites like Twitter and Facebook, he was able to communicate with more people and spread his message. Ultimately he has branded himself in a way that many companies hope to. In order to attract and serve customers, many companies are hopping on the social media train and hiring people familiar with the digital marketing space. One of these new roles is that of a Social Media Coordinator. A Social Media Coordinator creates a communication strategy for a brand or company to connect with its potential and current customers, and executes it across various social media platforms.
Social Media Coordinator Career Guide Overview
- What a Social Media Coordinator Does
- A Typical Day for a Social Media Coordinator
- Salary and Career Progression for a Social Media Coordinator
- Best Locations for Social Media Coordinators
- Pros and Cons of Being a Social Media Coordinator
- What You Need to Know for a Career as a Social Media Coordinator
- Social Media Coordinator Resources
- Careers Related to Social Media
- Companies with Jobs and Internships in Social Media
What a Social Media Coordinator Does
A Social Media Coordinator works to raise awareness of a company’s mission, products, programs, and services among its customers by communicating with them across social media channels. To accomplish this a Social Media Coordinator creates written stories, blog posts, messages, and videos and disperses them across social platforms like Facebook, Twitter, Youtube, and Pinterest. Beyond that they might spend time searching the internet for useful information and curating it, providing customer service, and working with other teams like marketing and PR.
A Typical Day for a Social Media Coordinator
While a typical day for a Social Media Coordinator might vary, it will probably include some of the following tasks:
- Managing the execution of social media campaigns to build and communicate effectively with fan communities
- Establishing consistency of message across multiple networks
- Searching for content to share
- Develop ideas to increase followers and traffic
- Assisting other teams in executing social media campaigns including marketing, promotions and public relations
- Developing contests and giveaways
- Monitoring the competitive landscape to identify and pursuing emerging technologies, tools and platforms in the social media space for marketing opportunities, testing and experimentation.
- Identifying and implementing SEO best practices within articles or blog posts
- Compiling digital analytics and reports across online properties
- Organizing all digital media assets including graphics, photography, and video
Salary and Career Progression for a Social Media Coordinator
The great news is that national salary trend data shows that annual earnings for Social Media Coordinators are on the rise and more jobs are projected to become available as the industry evolves. Currently a Social Media Coordinator on average makes $46,000 per year. An entry level person (with an online writing background, at least 3 months consistent writing experience, and familiarity with social media tools) can expect to make around $30,000 per year. Beyond that you might grow into the role of Director of Social Media (a manager who has a background in building teams, who really gets the purpose and strategy of social media) and make between $60,000-$90,000 per year.
Best Locations for Social Media Coordinators
Here are some great locations for social media coordinators:
- Los Angeles, California
- Boston, Massachusetts
- Chicago, Illinois
- Washington, DC
- Baltimore, Maryland
- Seattle, Washington
- New York, New York
- Austin, Texas
- Philadelphia, Pennsylvania
- San Diego, California
- Phoenix, Arizona
Pros and Cons of Being a Social Media Coordinator
Pros
- The number of jobs in this field is growing
- You get to be involved in promoting your company directly to consumers in a fun way
- Lots of writing and creative thinking involved
Cons
- You’ll need to be able to multi-task and handle information across a large number of properties
- Can be challenging to keep up the landscape as the internet nearly doubles in size every day
- Can be stressful and time-demanding when there’s a PR crisis
What You Need to Know for a Career as a Social Media Coordinator
To be a Social Media Coordinator you’ll most likely need a bachelor’s degree in communications, marketing, advertising, public relations, or business. You should also have excellent written and verbal skills and the ability to multi-task and prioritize. Specific skill sets you should work to build out include copywriting skills, video production and editing skills, and knowledge of digital analytics. Furthermore, you should have some experience with social media, even if it’s just your own Twitter or Facebook account.
Social Media Coordinator Resources
If a career as a social media coordinator still sounds like your cup of tea, here are a few things you should do to get started.
Required Reading
Key Folks to Follow on Twitter
Blogs and Websites
Networking Opportunities
Careers Related to Social Media
Companies with Entry Level Jobs and Internships in Social Media
Check out the latest job and internship postings in social media.
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