Careers in Member Services

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Looking for an entry level job or internship in member services? Here's an overview of how to approach the search and a list of companies that might have entry level and internship opportunities that will interest you.

See companies with member services careers or search the latest member services jobs and internships.

Even though it was a while ago, I loved the Museum of Modern Art exhibition featuring Tim Burton. It brought together over 700 examples of never-before-seen drawings, paintings, photographs, storyboards, puppets, and costumes from films like Edward Scissorhands, The Nightmare Before Christmas, and Beetlejuice, as well as from little-known personal projects showing his talent as an artist, illustrator, photographer, and writer working in the spirit of Pop Surrealism. But enough about Burton, onto MoMA. As a MoMA member you’re able to enjoy free or discounted admission to the museum’s Adult and Academic Programs as well as wide range of other programs designed exclusively for members, including exhibition previews and shopping discounts. The individuals working to make MoMA’s membership program a success are Member Services Specialists who are responsible for ensuring the happiness of the museum’s patrons.

Member Services Careers

Photo Credit: Flickr user djdroga

Member Services Career Guide Overview

  1. What a Member Services Specialist Does
  2. A Typical Day for a Member Services Specialist
  3. Salary and Career Progression for a Member Services Specialist
  4. Best Locations for Member Services Specialists
  5. Pros and Cons of Being a Member Services Specialist
  6. What You Need to Know for a Career in Member Services
  7. Member Services Resources
  8. Careers Related to Member Services
  9. Companies with Jobs and Internships in Member Services

What a Member Services Specialist Does

A Member Services Specialist focuses on growing the membership base of a particular non-profit organization by staying in touch with members and answering any questions they might have, as well as recruiting new members. Working in Member Services involves answering phones, greeting members, and processing memberships. They also assist with special program registrations and the overall planning and coordination of programs and events.

A Typical Day for a Member Services Specialist

While a typical day for a person in Member Services can vary it typically includes these tasks:

Salary and Career Progression for a Member Services Specialist

On average a Member Services Specialist makes $45,000 per year. From there you might go on to become a Program Manager, Non-Profit ($29,955-$67,863 on average per year), and perhaps even an Executive Director, Non-Profit ($32,383 – $108,828 on average per year).

Best Locations for Member Services Specialists

Here are some good spots for a member services specialist:

Pros and Cons of Being a Member Services Specialist

Pros
Cons

What You Need to Know for a Career in Member Services

To work in Member Services you’ll need to have an outgoing, friendly, professional personality to be able to provide excellent customer service. Excellent written and oral communication skills are also helpful. You may need to be proficient in Spanish, or to be able to use MS Word, Excel, Power Point and newsletter services like Constant Contact.

Member Services Resources

If member services still sounds like your cup of tea, here are a few things you should do to get started.

Required Reading

Blogs and Websites

Networking Opportunities

Job Search Resources

Careers Related to Member Services


Companies with Entry Level Jobs and Internships in Member Services

Chicago Architecture Foundation Logo

Chicago Architecture Foundation - Chicago Architecture Foundation is a non-profit organization that is “devoted to celebrating and promoting Chicago as a center of architectural innovation.”

See the complete Chicago Architecture Foundation profile



Educational Alliance Logo

Educational Alliance - The Educational Alliance is a New York, NY based community organization that “currently serves 50,000 New Yorkers annually via 39 programs.

See the complete Educational Alliance profile



The Explorers Club Logo

The Explorers Club - The Explorers Club is a NYC based non-profit "dedicated to the advancement of field research and the ideal that it is vital to preserve the instinct to explore."

See the complete The Explorers Club profile



The Tech Museum of Innovation Logo

The Tech Museum of Innovation - The Tech Museum of Innovation in San Jose, CA is a "hands-on technology and science museum for people of all ages and backgrounds."

See the complete The Tech Museum of Innovation profile



Boardsource Logo

Boardsource - Boardsource is a DC based non-profit that “supports, trains, and educates more than 60,000 nonprofit board leaders from across the country each year.”

See the complete Boardsource profile


Job TitleLocation
Board MemberWashington, DC
See all 0 job postings

Rubin Museum of Art Logo

Rubin Museum of Art - The Rubin Museum of Art in New York, NY "promotes understanding, and inspires personal connections to the ideas, cultures, and art of Himalayan Asia.”

See the complete Rubin Museum of Art profile


Job TitleLocation
HVAC Technician/EngineerNew York, NY
Director of CateringPhiladelphia, PA
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MediFit Logo

MediFit - MediFit is based in Florham Park, NJ and collaborates “with clients in the design and management of their community and corporate fitness and wellness programs.

See the complete MediFit profile


Job TitleLocation
Summer InternAustin, TX
Assistant Program ManagerWeehawken, NJ
Fall - InternWest Valley City, UT
Zumba InstructorElk Grove Village, IL
Spring - InternMiddlebury, CT
See all 160 job postings



Museum of Latin American Art Logo

Museum of Latin American Art - If you’re a big fan of Latin American art, you’ll probably want to take a look at MOLAA’s excellent job opportunities.

See the complete Museum of Latin American Art profile


Job TitleLocation
Fall 2013 InternshipNew York, NY
Infectious DiseaseNew Orleans, LA
Ophthalmology - RetinaNew Orleans, LA
HepatologyNew Orleans, LA
NeonatologyNew Orleans, LA
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Lincoln Center for the Performing Arts Logo

Lincoln Center for the Performing Arts - Lincoln Center is "the world’s leading performing arts center," and Lincoln Center for the Performing Arts is the organization that runs it. They're hiring.

See the complete Lincoln Center for the Performing Arts profile



Net Impact Logo

Net Impact - If you’re convinced of the power of business to make the world a better place but still want to work at a non-profit, then check out Careers at Net Impact.

See the complete Net Impact profile



Whitney Museum Logo

Whitney Museum of American Art - If contemporary American art speaks to you, then you have to check out jobs at the Whitney Museum of American Art.

See the complete Whitney Museum of American Art profile



Lower East Side Tenement Museum Logo

Lower East Side Tenement Museum - If you want to be part of sharing the history of the immigrants who built this country, then take a look at Jobs at the Lower East Side Tenement Museum.

See the complete Lower East Side Tenement Museum profile


No current job openings.






National Council for Community Behavioral Healthcare Logo

National Council for Community Behavioral Healthcare - The National Council for Community Behavioral Healthcare has a great job opportunity for a new or recent grad as a Member Associate.

See the complete National Council for Community Behavioral Healthcare profile




National League of Cities Logo

National League of Cities - Right now the National League of Cities has a few jobs posted including Sustainability Fellow and Member Relations Representative.

See the complete National League of Cities profile



Advertising Research Foundation

Advertising Research Foundation - Intrigued by what The ARF does? Head over to their Jobs page. Right now there’s only one position posted that might be suitable for new or recent grads

See the complete Advertising Research Foundation profile



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