Careers in Member Services

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Looking for an entry level job or internship in member services? Here's an overview of how to approach the search and a list of companies that might have entry level and internship opportunities that will interest you.

See companies with member services careers or search the latest member services jobs and internships.

Even though it was a while ago, I loved the Museum of Modern Art exhibition featuring Tim Burton. It brought together over 700 examples of never-before-seen drawings, paintings, photographs, storyboards, puppets, and costumes from films like Edward Scissorhands, The Nightmare Before Christmas, and Beetlejuice, as well as from little-known personal projects showing his talent as an artist, illustrator, photographer, and writer working in the spirit of Pop Surrealism. But enough about Burton, onto MoMA. As a MoMA member you’re able to enjoy free or discounted admission to the museum’s Adult and Academic Programs as well as wide range of other programs designed exclusively for members, including exhibition previews and shopping discounts. The individuals working to make MoMA’s membership program a success are Member Services Specialists who are responsible for ensuring the happiness of the museum’s patrons.

Member Services Careers

Photo Credit: Flickr user djdroga

Member Services Career Guide Overview

  1. What a Member Services Specialist Does
  2. A Typical Day for a Member Services Specialist
  3. Salary and Career Progression for a Member Services Specialist
  4. Best Locations for Member Services Specialists
  5. Pros and Cons of Being a Member Services Specialist
  6. What You Need to Know for a Career in Member Services
  7. Member Services Resources
  8. Careers Related to Member Services
  9. Companies with Jobs and Internships in Member Services

What a Member Services Specialist Does

A Member Services Specialist focuses on growing the membership base of a particular non-profit organization by staying in touch with members and answering any questions they might have, as well as recruiting new members. Working in Member Services involves answering phones, greeting members, and processing memberships. They also assist with special program registrations and the overall planning and coordination of programs and events.

A Typical Day for a Member Services Specialist

While a typical day for a person in Member Services can vary it typically includes these tasks:

Salary and Career Progression for a Member Services Specialist

On average a Member Services Specialist makes $45,000 per year. From there you might go on to become a Program Manager, Non-Profit ($29,955-$67,863 on average per year), and perhaps even an Executive Director, Non-Profit ($32,383 – $108,828 on average per year).

Best Locations for Member Services Specialists

Here are some good spots for a member services specialist:

Pros and Cons of Being a Member Services Specialist

Pros
Cons

What You Need to Know for a Career in Member Services

To work in Member Services you’ll need to have an outgoing, friendly, professional personality to be able to provide excellent customer service. Excellent written and oral communication skills are also helpful. You may need to be proficient in Spanish, or to be able to use MS Word, Excel, Power Point and newsletter services like Constant Contact.

Member Services Resources

If member services still sounds like your cup of tea, here are a few things you should do to get started.

Required Reading

Blogs and Websites

Networking Opportunities

Job Search Resources

Careers Related to Member Services


Companies with Entry Level Jobs and Internships in Member Services

Academy of American Poets Logo

Academy of American Poets - The Academy of American Poets is an NYC based membership organization that is “fostering an appreciation for contemporary poetry and supporting American poets.”

See the complete Academy of American Poets profile


Job TitleLocation
Development AssistantNew York, NY
See all 1 job postings

Grantmakers for Effective Organizations Logo

Grantmakers for Effective Organizations - Grantmakers for Effective Organizations is a DC based non-profit “committed to advancing smarter grantmaking practices that are most critical to bolstering nonprofit success.”

See the complete Grantmakers for Effective Organizations profile



moca-logo

MOCA - MOCA is the Museum of Contemporary Art, Los Angeles, and they are the only museum in L.A. that is entirely dedicated to contemporary art.

See the complete MOCA profile



Textile Society of America Logo

Textile Society of America - Textile Society of America is a Berkeley, CA non-profit that “provides an international forum for the exchange and dissemination of information about textiles worldwide."

See the complete Textile Society of America profile




Aircraft Owners and Pilots Association Logo

Aircraft Owners and Pilots Association - Aircraft Owners and Pilots Association is a Frederick, MD based non-profit that “is the largest, most influential general aviation association in the world.”

See the complete Aircraft Owners and Pilots Association profile



Friends of the Forest Preserves Logo

Friends of the Forest Preserves - Friends of the Forest Preserves is a Chicago, IL based non-profit that "exists because the Cook County forest preserves need help."

See the complete Friends of the Forest Preserves profile



San Francisco Botanical Garden Society Logo

San Francisco Botanical Garden Society - San Francisco Botanical Garden Society is a non-profit that supports “55 acres of both landscaped gardens and open spaces" in Golden Gate Park.

See the complete San Francisco Botanical Garden Society profile


No current job openings.

The New York Academy of Sciences Logo

The New York Academy of Sciences - The New York Academy of Sciences is a New York, NY based “international, nonprofit membership organization working to advance scientific knowledge."

See the complete The New York Academy of Sciences profile


Job TitleLocation
Teacher (3-4)Brooklyn, NY
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Data Analysis AssociateNew York, NY
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Council of Urban Professionals

Council of Urban Professionals - Council of Urban Professionals is a New York, NY based non-profit that “molds diverse business and civic leaders and empowers them to exert influence."

See the complete Council of Urban Professionals profile



Brooklyn Museum Logo

Brooklyn Museum - At over half a million square feet, Brooklyn Museum is “one of the oldest and largest art museums in the country.”

See the complete Brooklyn Museum profile



National Collegiate Scouting Association Logo

National Collegiate Scouting Association - NCSA is a Chicago based company that helps "student athletes and their families navigate the cutthroat, competitive, and confusing world of college recruiting.”

See the complete National Collegiate Scouting Association profile



San Francisco Village Logo

San Francisco Village - San Francisco Village is a San Francisco, CA based non-profit that aims to keep people who are aging in their homes and active in their community.

See the complete San Francisco Village profile



Yoga Alliance Logo

Yoga Alliance - Yoga Alliance is an Arlington, VA non-profit trade association that exists “to sustain and support the field of yoga.”

See the complete Yoga Alliance profile


Job TitleLocation
Human Resources CoordinatorWashington, DC
Project AssociateWashington, DC
Contract SpecialistWashington, DC
Junior ProgrammerWashington, DC
Yoga Instructor JobMontvale, NJ
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The Association of Junior Leagues International

The Association of Junior Leagues International - The Association of Junior Leagues International is an NYC based non-profit that aims “to develop exceptionally qualified civic leaders."

See the complete The Association of Junior Leagues International profile




Chicago Architecture Foundation Logo

Chicago Architecture Foundation - Chicago Architecture Foundation is a non-profit organization that is “devoted to celebrating and promoting Chicago as a center of architectural innovation.”

See the complete Chicago Architecture Foundation profile



Educational Alliance Logo

Educational Alliance - The Educational Alliance is a New York, NY based community organization that “currently serves 50,000 New Yorkers annually via 39 programs.

See the complete Educational Alliance profile



The Explorers Club Logo

The Explorers Club - The Explorers Club is a NYC based non-profit "dedicated to the advancement of field research and the ideal that it is vital to preserve the instinct to explore."

See the complete The Explorers Club profile




Boardsource Logo

Boardsource - Boardsource is a DC based non-profit that “supports, trains, and educates more than 60,000 nonprofit board leaders from across the country each year.”

See the complete Boardsource profile


No current job openings.

Rubin Museum of Art Logo

Rubin Museum of Art - The Rubin Museum of Art in New York, NY "promotes understanding, and inspires personal connections to the ideas, cultures, and art of Himalayan Asia.”

See the complete Rubin Museum of Art profile




MediFit Logo

MediFit - MediFit is based in Florham Park, NJ and collaborates “with clients in the design and management of their community and corporate fitness and wellness programs.

See the complete MediFit profile




USA Hockey Logo

USA Hockey - USA Hockey is a Colorado Springs based organization that is "the National Governing Body for the sport of ice hockey in the United States," and they're hiring.

See the complete USA Hockey profile



Museum of Latin American Art Logo

Museum of Latin American Art - If you’re a big fan of Latin American art, you’ll probably want to take a look at MOLAA’s excellent job opportunities.

See the complete Museum of Latin American Art profile




Lincoln Center for the Performing Arts Logo

Lincoln Center for the Performing Arts - Lincoln Center is "the world’s leading performing arts center," and Lincoln Center for the Performing Arts is the organization that runs it. They're hiring.

See the complete Lincoln Center for the Performing Arts profile


Job TitleLocation
Graphic DesignerNew York, NY
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Graphic DesignerNew York, NY
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Lower East Side Tenement Museum Logo

Lower East Side Tenement Museum - If you want to be part of sharing the history of the immigrants who built this country, then take a look at Jobs at the Lower East Side Tenement Museum.

See the complete Lower East Side Tenement Museum profile



The Conference Board Logo

The Conference Board - If you’re fascinated by the more academic side of business, then you should definitely check out The Conference Board’s Jobs.

See the complete The Conference Board profile



Saint Louis Zoo Logo

Saint Louis Zoo - Saint Louis Zoo is a great zoo, so if you don’t apply for a job with them, at least give them a visit.

See the complete Saint Louis Zoo profile







Association Headquarters Logo

Association Headquarters - To get a feel for what Association Headquarters actually does, you should take a look at their Portfolio and their Case Studies.

See the complete Association Headquarters profile



National League of Cities Logo

National League of Cities - Right now the National League of Cities has a few jobs posted including Sustainability Fellow and Member Relations Representative.

See the complete National League of Cities profile



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