Posted by Willy Franzen on May 2, 2014. Jobs updated daily.
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When I was a kid, receiving a package was a big deal because there was probably something good inside. Today we seem to get a few packages a week–and they’re usually something like paper towels or dog food from Amazon. I have Prime, so almost everything arrives on time. And when it doesn’t, it usually not a big deal (except for Grandma’s Christmas present arriving late last year). It’s a much bigger deal for the companies who are paying a lot of money to ensure that their shipments arrive on time. A late package from UPS or FedEx is often eligible for a refund, but actually getting refunds on all of your late packages is a job in itself. That’s where 71lbs steps in. They are a Fort Lauderdale, FL based startup “with a ‘set-and-forget’ system that allows our customers to easily and automatically collect late-shipment refunds owed to them via the FedEx & UPS money-back-guarantee.”
Here’s a quick video explaining how 71lbs works:
It’s a no-brainer for small businesses. They don’t have to pay anything upfront, and 71lbs does all of the heavy lifting. The company does take 50% of all refunds, but what’s left after that is probably way more than the company would be able to get back if they were monitoring shipping refunds on their own. It’s a pretty cool idea, and it’s only the start of how 71lbs intends to bring more efficiency to small businesses. If you’d like to get involved, take a look at 71lbs’ Careers page. Right now they’re looking for a Telesales/Inside Sales Representative and a Ruby on Rails Software Engineer (you can find the listings here).
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