Posted by Willy Franzen on March 30, 2010. Jobs updated daily.
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Usually when you take a business and put it online, you make it better. Take the facebook for example. It used to be a book that was distributed to freshman with a headshot and a tiny profile of all of the other freshman. Now Facebook has taken that idea online and improved on it significantly. GrubHub is another example. Ordering food over the phone requires having menus, GrubHub gives you everything that you need. Even Amazon has made the process of buying books and pretty much everything else better. Yet the biggest name in online ticketing has done just the opposite. Waiting in a long line may be a pain in the butt and so is calling and getting a busy signal, but all of the extra fees and the terrible online interfaces make buying concert tickets online a huge hassle. Ticketfly is trying to change that. Right now they’re “a boutique alternative for clubs and smaller theaters” according to The New York Times, but the San Francisco based company (with a New York office too) hopes to have a much larger effect on the overall ticketing ecosystem.
The reason that Ticketfly is able to gain ground in the ultra competitive (read: monopolistic) ticketing space is because of the relationships that they build with club owners. The company is customer focused in two ways: they want end users to have a seamless ticket buying process and they want promoters to have a seamless ticket selling process. If they can win over both groups of customers, they should be really successful. Ticketfly has started small, but they’re growing fast. A search for tickets in Chicago turned up lots of results, but I must admit that I’d never heard of any of the bands (I admit to having poor taste in music). Ticketfly is another company that I found on Fast Company’s list of “The World’s 50 Most Innovative Companies,” and they are hiring. Their Jobs page lists a number of positions that include opportunities in Software Engineering and Sales. You can apply online by sending “a link to your LinkedIn account or a resume to: jobs@ticketfly.com.”
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