Posted by Willy Franzen on November 14, 2011. Jobs updated daily.
I spent the weekend in Ann Arbor, MI visiting some friends, and today I’ll be doing office hours at The Career Center at University of Michigan from 3 – 5 PM (if you’re a UMich student, you should definitely stop by and say hi). I’ve already been to Zingerman’s twice, and I wouldn’t be surprised if my girlfriend forces me to go one more time (not that I’m complaining). In case you’ve never been, Zingerman’s is an Ann Arbor institution. Their flagship store is a deli, but they also have the following businesses: a bakery, a workforce training consulting firm, a caterer, a mail order company, a creamery, a sit-down restaurant, a coffee company, and a confectioner. The whole business generated nearly $40 million in revenue in 2009, and the deli alone generated more than $10 million in revenue. The really remarkable thing is that they’ve stayed local throughout. It’s not about taking the concept and growing it into a chain.
I can’t tell you how many times I’ve ordered a sandwich (always modified to exclude the disgusting substance known as mayonnaise) and had no confidence that the person taking my order actually listened to what I said. At Zingerman’s that’s not an issue. Their staff is phenomenally well trained and extremely attentive. It’s not what I’ve come to expect when I deal with businesses in the service industry. It all has to do with Zingerman’s approach to people. They hire selectively, they train well, and they offer amazing benefits. Most of their jobs aren’t of the type that we’d typically cover, but “the Zingerman’s experience” changes everything. So take a look at Zingerman’s Jobs page, and see if any of the positions appeal to you. There’s a ton to be learned at Zingerman’s, and I’m sure that they do a lot of promoting from within.
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