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Entry level jobs in Customer Service

Looking for more jobs in Customer Service? Check out the most recent job postings in Customer Service.

Below you'll find all of the companies that we've covered that may offer entry level jobs in Customer Service. You can also look at internships in Customer Service.

Wayfair

by on February 6, 2012

Wayfair Logo

I’ve made a point of being more active in Cornell’s entrepreneurship community, so I like to think that I do a good job of keeping tabs on which other companies have been started by fellow alums. That’s why I was shocked to learn that the #2 online retailer of home furnishings and housewares was not only a company that I’d never heard of before, but a company founded by two Cornell grads. It’s called Wayfair–they’re based in Boston, MA and did $500 million in sales last year. The reason I hadn’t heard of them is that they were known as CSN Stores until last year (they were founded in 2002). CSN Stores was focused on building out 200+ product specific properties with generic domain names like Bedroomfurniture.com, Cookware.com, AirHockeyTables.com, and AllBarstools.com. Last year they decided to get serious about branding and started pulling all of their sites into the Wayfair brand.

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HDIS

by on January 26, 2012

HDIS Logo

I last wet my pants in 2nd grade. I knew I had to go, and I was waiting outside the bathroom with my legs squeezed together. I didn’t want to break the rules and use the bathroom down the hall, so I waited… and waited… and waited. Eventually I couldn’t hold it any longer, and I went. I told my teacher, and she did a great job of keeping it discrete so none of the kids in my class found out. But it was still terribly humiliating. Looking back I can laugh about it–and I often do (I love bathroom humor!), but I know there are plenty of people for whom things like this aren’t funny anymore. Incontinence is an extremely common problem, yet it’s not one that many people talk about openly. That’s why HDIS has been able to build such a successful business. The Olivette, MO based company’s full name is Home Delivery Incontinence Supplices, and they’ve “specialized
in providing quality care to those who experience loss of bladder control” since 1986. You’ve probably seen their commercials on tv–especially if you watch shows geared towards an older audience.

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Specialized

by on January 19, 2012

Specialized Logo

They say that you can’t forget how to ride a bike, but I’m giving it my best try. In elementary and early middle school I was constantly riding around town. I picked up inline skating for a year or two after that, and never got back on the bike. Now I tell people that I hate bike riding. I don’t actually hate it, but as I mentioned in my post on Niner Bikes, I love seeing people’s reactions to that statement. My twelve year old self would be disappointed that I don’t even own a bike, let alone a cool brand like a Cannondale or Specialized. Luckily for Specialized, they’ve been able to grow an impressive business without me as a customer. They’re based in Morgan Hill, CA, and from what I can gather their annual revenue is measured in hundreds of millions of dollars (but I can’t find a reliable source on that). That’s impressive considering that it all started in 1974 when founder Mike Sinyard sold his “old VW Microbus for $1,500 and used the money to fund a cycling trip through Europe.” That led to importing Italian bicycle parts into the United States, and a business was born.

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Lumosity

by on January 4, 2012

Lumosity Logo

I don’t know about you, but some days I feel sharper than others. Whether I’m trying to spike a volleyball or write a piece of code for this site, I have my good days and my bad days. There are a ton of factors that can affect how you perform on a given task from day to day, and many of them are hard to control. But the best way to overcome these fluctuations is to improve your overall skill through practice. This is pretty straightforward when you’re talking about specific tasks, but what if you are just aiming to improve your mental sharpness? As I’ve learned from reading Moonwalking with Einstein: The Art and Science of Remembering Everything memory is a skill that can be trained just like any other skill. That’s why I was intrigued when I saw a commercial for Lumosity. They’re a San Francisco, CA based company that has used cutting edge science to develop “the most effective online tool for cognitive enhancement.” I’m skeptical of a lot of the claims in favor of brain teaser games, but Lumosity has actually built their products based on research from top neuroscientists at places like Stanford, UCSF, Harvard, and Columbia. It’s hard to argue with that.

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Allegiant

by on December 29, 2011

Allegiant Logo

I don’t mind flying; in fact, I kind of enjoy it–especially on smaller planes. Unfortunately, it’s not often that you can hop in a 6 seater and get a sweet view for the entire flight. Usually you are crammed into a 150-seater and spend most of the time looking at clouds. I guess most people are more comfortable with that, but not me. When I’m flying I’m not particularly brand conscious, so I mostly choose my airline by who has the cheapest fare. That means that I end up on flying all different airlines, but I’ve never flown Allegiant. They’re a low-cost carrier and travel company based in Enterprise, NV. They travel to 75 destinations with a fleet of 75 MD-83s and MD-87s. All of Allegiant’s routes begin or end in one of 9 hubs: Bellingham, WA; Los Angeles, CA; Las Vegas, NV; Phoenix, AZ; Myrtle Beach, SC; Orlando, FL; Tampa Bay, FL; Fort Myers, FL; and Fort Lauderdale, FL.

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AppSumo

by on December 21, 2011

Want to give AppSumo a try? Be sure to use this link to sign up.

AppSumo Logo

I know that a lot of people are getting sick of daily deal sites, but I’m a huge Groupon fan (maybe because my fiancée works there); however, I must admit that the daily deal e-mail that I’m most excited for every day comes from AppSumo. They’re an Austin, TX based company that offers amazing bargains on software, online courses, and other tools that are extremely useful for entrepreneurs, web professionals, job seekers, and anyone who wants to use technology to a fuller extent. I’ve used AppSumo to buy things from Udemy (a PHP course), Tout (an e-mail management tool), StickerMule (awesome custom One Day One Job stickers), and a bunch of other cool companies. Each purchase has been valuable for building my business, and they’ve all come at unbelievably low prices.

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Blue Nile

by on December 16, 2011

Blue Nile Logo

If you’ve been reading for very long, you’ve probably seen me mention my girlfriend Amy. She’s awesome. She was the setter on Cornell’s volleyball team, she spent nearly 3 years as a consultant at McKinsey, and now she runs Competitive Intelligence at Groupon. I’m constantly impressed by her, and I’m extremely thankful for how supportive she has been as I’ve gone through a lot of ups and downs to build this business. Considering that she’s stuck with me long enough to see One Day One Job achieve meaningful profitability, I figured it was time to put some of those profits towards a ring. I was referred to an amazing custom jeweler who walked me through the entire process and helped me design something that she’d be happy wearing forever. On Wednesday afternoon I got the ring, and on Wednesday night I popped the question. Thankfully, she said yes! While I didn’t use Blue Nile for the ring, I thought it was a fitting company to take a look at today because I was constantly on their site doing research during the process. They’re based in Seattle, WA, and they’ve become “the largest online retailer of certified diamonds and fine jewelry.”

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MakerBot Industries

by on December 2, 2011

MakerBot Industries Logo

In case you didn’t get the drift from out post on Best Made Company, artisan craftsmanship is in and mass manufacturing is out (unless it’s done by Apple). But what if you could combine the two? You’d have the technology of mass manufacturing, but the closeness to the process of something that is handmade. That’s what MakerBot Industries is making possible. They’re a New York, NY (Brooklyn) based company that has been “producing an open source 3D printer to democratize manufacturing.” All you need is a CAD drawing and one of their Thing-O-Matic 3D printers, and you can print pretty much whatever object you want in plastic. I think they might have finally figured out Santa’s trick.

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Proper Cloth

by on November 22, 2011

Want to try Proper Cloth? Use this link to get $25 off your first shirt. It’d probably help to have a shirt that fits when you’re interviewing.

Proper Cloth Logo

I’m a big guy at 6’3. I typically enjoy the benefits of being tall, but there are disadvantages like having to knee myself in the face on airplanes and not being able to hear a single word that anyone under 5’8 says in a loud room. I’m not so tall that I need to shop at specialty stores for clothes, but I’m just at the point where clothes off the rack don’t fit all that well. I fixed my pants problem with Bonobos, but I have a ton of shirts (button downs, t-shirts, sweaters, and more) that fit beautifully until I start actually moving around–then they somehow bare my midriff like I’m a teenage girl. Nobody needs to see that, which is why I should probably start buying custom shirts from a place like Proper Cloth. They’re a New York, NY based company that makes it “super easy to buy stylish, quality dress shirts that fit.” I haven’t tried them yet, but it’s probably about time that I go custom.

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BookRenter.com

by on November 21, 2011

We’ll be wrapping up our survey soon, so speak now and help shape the future of ODOJ.

BookRenter Logo

I’m convinced that textbook publishers are just really expensive money launderers. You spend an outrageous amount of money on some book that you probably won’t even open, and at the end of the semester you sell it back for 15% of what you paid for it. Your money is clean and you’re slightly more educated, yet there’s this sinking feeling that you’ve been had. Academic publishers have built monopolies title by title, and they’ve reaped the rewards for decades. It’s finally coming to an end. There are now open-source publishers like Flat World Knowledge and textbook rental services like Chegg and BookRenter.com that are digging into the publishers’ profits. Today we’re going to focus on San Mateo, CA based BookRenter.com which was founded in 2006 “to make education more affordable for everyone.” From what I can tell, they were the first textbook rental service, and they’ve been growing big time since they launched.

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BeachMint

by on November 17, 2011

So far our survey says that you find the job search frustrating. Tell us more so that we can help.

BeachMint Logo

Back in June we told you about Birchbox, a company that offers a subscription to customized beauty product samples for $10 a month. It’s an interesting model, and it seems to be working out extremely well for them. BeachMint is a “social commerce” startup with a similar subscription model, but a very different approach. They’re a Santa Monica, CA based company with four brands: JewelMint.com, BeautyMint.com, StyleMint.com, and ShoeMint.com. I think you can guess what each offers a subscription to. When you sign up they give you a quiz to get a sense of what you like and what you don’t like, and then they start making new recommendations for you every month. It’s a little weird in that it’s structured like a subscription, but you don’t have to buy every month (but it sounds like it’s more of a monthly opt-out than opt-in). I kind of wish they stayed true to their name and would send me to a different beach every month.

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ClearVision Optical

by on October 27, 2011

ClearVision Optical Logo

Apparently wearing glasses is cool again, especially if they’re what used to be considered dorky. I don’t get it. I’m a contact lens kind of guy. I wear my glasses right after I wake up and before I go to bed, but other than that I relish in the fact that we’ve developed tiny pieces of plastic that can make us see perfectly. You’d think technological breakthroughs like contact lenses and Lasik would be bad news for a businesses that was founded in 1949 to distribute fashionable eyewear, but you’d be wrong. ClearVision Optical was started by a Navy veteran to “serve the independent optometrist community” in Long Island, and it has grown into a “global enterprise, serving optical professionals throughout the U.S. and in 40 countries around the globe.” The Hauppauge, New York based company has been able to grow like this because of its devotion to strong customer service that is centered around helping clients build stronger practices.

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Fab.com

by on October 17, 2011

Want to check out Fab.com and get daily design deals up to 70% off? Get your free invite here, and hurry. If you sign up before 11:45 AM EDT on 10/18/2011, you’ll get $10 in your account as soon as you sign up.

Fab.com Logo

If my parents had to pinpoint the time when they hated me the most, it was probably one of the times they took my sister and me furniture shopping. It was always an unmitigated disaster. When I’m in a furniture store, it’s like I’m wearing a Horcrux (Harry Potter reference for those who have no idea what I’m talking about) around my neck. My irritability and immaturity increase at an exponential rate over time. My girlfriend, having had heard the stories, came up with a smart solution when we were buying stuff for our new place. Instead of dragging me along from store to store, she did some pre-shopping and then only showed me the stuff she absolutely loved. It worked perfectly, as I was in and out of the stores before I even had the chance to start acting like a hungry, tired three-year old. Now we’ve come up with an even better solution–she just sends me links to Fab.com. It’s a New York, NY based site and company that offers “daily design for everyone.” They’re relatively new on the scene, but they’ve been getting a ton of positive attention by offering amazing deals of up to 70% on all kinds of cool stuff for your home.

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We’ve been having e-mail deliverability issues over the past couple of days. I’m working with our provider to figure out what’s going on. Hopefully this message will come through without a hitch and make this note irrelevant.

Lincoln Center for the Performing Arts Logo

Yesterday we looked at a non-profit that is devoted to a unique sector of performing arts. Today we’re going to look at one that is more traditional. Lincoln Center for the Performing Arts is based in New York, NY, and they’re the organization that runs “the world’s leading performing arts center.” Lincoln Center is located on 16.3 acres, and it has 11 resident organizations that use their space but are run independently. Lincoln Center for the Performing Arts “serves three primary roles: presenter of artistic programming, an international leader in arts and education and community relations, and manager of the Lincoln Center campus.” They seem to be doing a good job considering that Lincoln Center hosts more than 5 million visitors every year.

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ZeroCater

by on October 11, 2011

Want to get ahead in your job search? Don’t just rely on the advice of your friends, family, and alumni. Step up your job search with personalized guidance from executives at Blue Chip Career. Get paired with an expert and receive the inside scoop on how to land the job.

ZeroCater Logo

I’m terrible about eating lunch during the work day. It’s a hassle and a distraction. I wish delicious, healthy food would just appear in front of me (preferably for free, but I’d be willing to pay a reasonable price). That’s exactly what ZeroCater does, except they typically do it for companies bigger than a single person. They’ve already made a name for themselves by helping companies that don’t have the resources for a Google-like cafeteria feed their employees. ZeroCater is based in San Francisco, CA, and they’ve already started expanding into New York, NY (companies like Square, WePay, Tagged, and Justin.tv are already using ZeroCater). As they keep growing, they’ll just bring more and more food from awesome restaurants into the workplace without all the hassle.

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Care.com

by on October 7, 2011

Care.com Logo

When you’re young your biggest responsibility is taking care of yourself. But eventually you get a dog, buy a house, have kids, and even have to start caring for your aging parents. As the responsibilities pile up, many people have to seek professional help to handle it all. I’m not talking about mental health professionals–I’m talking about babysitters, nannies, dog walkers, senior caregivers, and other people who can take on some of your daily responsibilities. Care.com is a Waltham, MA based company that makes “it easier for families to find reliable, trustworthy care for their loved ones.” Care.com does this by providing a closed community for matching up caregivers with people who are looking to hire them. By keeping the community closed, Care.com is able to ensure quality with features like background checks, reviews, and reference.

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SalesCrunch

by on October 4, 2011

SalesCrunch Logo

Yesterday we talked about building stuff. I didn’t really dig into it, but I’m convinced that career success is often about being able to build a defined work product. It can be a real, tangible object that you make, but it can just as easily be a weekly analytics report, great writing, a superb customer experience, or something completely different. If you want to land a job and keep it, you need to be able to reliably deliver a quality product. And if you can’t (or would rather do something else), you better be able to sell the products that other people in your company are making. That’s what SalesCrunch is all about. They’re a New York, NY based company that “that takes sales from fuzzy art to repeatable process by capturing, measuring, tracking & training the sales process across the organization.” Most people (especially college students and recent grads) have no idea how important and valuable that really is.

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Lynda.com

by on September 27, 2011

When I came across Lynda.com and their awesome job opportunities, I realized that their courses in things like Excel, Photoshop, Web Development and more could be a huge help to most job seekers. That’s why I signed up for their affiliate program to get you a 7-day free trial.

Lynda.com Logo

The biggest mistake that job seekers make is that they focus too much on trying to land a job and too little on improving their skills. If all you do is apply to jobs every day for 6 months, there’s a good chance that you’ll end up still unemployed and you’ll be even less attractive to employers than when you started. I know it’s counterintuitive, but most of you need to spend less time looking for jobs and more time making yourself a better candidate. There are lots of ways to do that, and one is by taking skill-specific courses. Lynda.com is a company that offers exactly that–”online software training videos that really work.” They’re based in Carpinteria, CA, and they’re yet an Inc. 500 company with 250% three-year growth to $49.9 million in annual revenue. And I’d bet that the amount that they’ve increased their users’ salaries is a lot bigger than that.

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Mango Languages

by on September 12, 2011

Mango Languages Logo

I’ve come to accept that I’ll probably never learn a foreign language (maybe I’ll try a new computer programming language one day). I think my crazy high school French teacher ruined me, but I must admit that technology is making the idea of learning another language more and more attractive. The problem with most language learning software is that it can be really expensive? Mango Languages is a Farmington Hills, MI based company that has solved this problem for a lot of consumers. They provide online language learning services mostly to libraries, schools, government agencies, and corporations. That means that they get the guys with deep pockets to foot the bill for the people who are actually learning the new languages. It’s a smart approach that works considering that Mango Languages made the Inc. 5000 with 629% three-year revenue growth to $3.8 million in revenue.

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Curse

by on September 8, 2011

Curse Logo

A lot of people think of gamers as anti-social, but that’s pretty far from the truth. Some of the most vibrant online communities are focused on video games. The great thing about these communities is that they’re much easier to monetize than other communities since gamers are a great group to advertise to. Curse is one of these communities. They’re a company based on San Francisco, CA and Huntsville, AL that “offers editorial features, video, databases, wikis, forums, add-ons, and a desktop applications that helps gamers find and install gaming plug-ins.” They’re yet another Inc. 5000 company, and they’ve seen 839% three-year growth to $5.4 million in revenue. Guess they’ve figured out how to monetize their 14 million monthly unique visitors across the 31 video game related websites that they own.

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SurveyGizmo

by on September 1, 2011

SurveyGizmo Logo

It’s been a while since I did a survey of One Day, One Job readers. There’s really no excuse for that considering how useful survey data can be and how easy it is to run a survey online. (So watch out for a survey sometime in the next month or two.) When I see online surveys, they’re usually run on SurveyMonkey or Google Docs, but I’ve also seen a few surveys driven by SurveyGizmo. They’re based in Boulder, CO, and they offer “a web-based software company giving researchers, and small and enterprise companies powerful tools to create online surveys, questionnaires and forms – allowing capture and analysis of virtually any type of data essential for business.” It’s working for them. SurveyGizmo came in at #144 on the Inc. 5000 with 1,940% three-year growth to $3.3 million in revenue.

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Petplan

by on August 30, 2011

Petplan Logo

You can get insurance for just about anything. In the past we’ve featured companies that insure vocal chords, good (or bad) weather, and cars, but that’s just the tip of the iceberg (the Titanic owners should have bought insurance for that one). Petplan is a Philadelphia, PA based company that offers pet insurance to cover unexpected veterinary care. Considering that animals are getting more and more advanced medical care, the costs of owning a pet are going up. Petplan offers pet owners protection from the double whammy of a sick pet and a big bill. Yet another Inc. 500 company, Petplan has seen 2,207% three-year growth to $18.7 million in revenue.

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Lulu

by on August 22, 2011

Lulu Logo

I realize that a lot of you are looking for something specific. You’re want a certain type of job at a certain type of company in a certain type of industry in a certain geographic location. I know that on most days the company that I write about won’t check all of your boxes. Instead of closing out the e-mail when you see something that doesn’t fit your criteria, use our daily write ups as a jumping off point–something to get you thinking in new directions in your job search. For instance, last week I wrote about Author Solutions. In doing research on them, I came across a few of their competitors. One that stood out was Lulu (not to be confused with lululemon). They’re a Raleigh, NC based company that has built an open publishing platform “that empowers more creators to sell more content to more readers more profitably than ever before.” It’s different from AuthorHouse in that Lulu doesn’t charge any upfront fees–they only get a cut when you make sales.

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Author Solutions

by on August 17, 2011

Author Solutions Logo

It amazes me how many people dream of writing a book. I never had that dream, yet when a publisher came to me and pitched a book idea on career development, I jumped at the opportunity. I had no idea how hard it would be, and I ended up backing out because it was sucking up time that I should have been spending on my business. Most people aren’t anywhere near as lucky as I was. Getting a publisher to work with you on a first project is nearly impossible–though I watched a good friend of mine totally hack the process and get a deal for his book. Luckily, you don’t need a book deal to publish a book these days. If you’re willing to take all of the risk, self-publishing can be a great alternative. Author Solutions is the parent to a number of companies that serve this market. They’re located in Bloomington, IN, and they own both the largest and second-largets print on demand companies in the U.S.

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charity: water

by on August 13, 2011

charity: water Logo

For me water is all about recreation. It’s a place to fish, swim, kayak, and hopefully one day learn how to surf. That’s not to say that I don’t enjoy drinking water–I’ve had servers at restaurant tell me that I drink more water than any other customer they’ve served–but it’s mostly an afterthought. Unfortunately, for nearly a billion people across the globe water is neither fun nor an afterthought. “Unsafe water and lack of basic sanitation kill more people every year than all forms of violence, including war.” charity: water is a non-profit organization that is “bringing clean and safe drinking water to people in developing nations.” They’re based in New York, NY, but they’re doing work all over the world. One of the most interesting things about charity: water is that they’re able to put 100% of the public donations that they receive towards clean water projects. This is possible because a small group of private donors has committed to covering the organization’s operating expenses.

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